Hanover Outdoor Furniture Strathmere Wicker Steel Recliner Chair With Cushion - After contacting us to manner a return and get you a return merchandise authorization (rma) range, you'll want to prepare your object for shipment. Please repack the item to be returned securely inside the original packaging. Please write your rma variety in large characters at the out of doors of the container. Make certain the package deal is completely sealed before shipping. We aren't accountable for packages which might be misplaced or damaged.
If an object fails below the phrases of this guarantee, producer will repair or update that item. If discontinued, it's going to get replaced with a similar fashion and finish. All warranties apply to unique proprietor most effective and require original dated receipt. Normal put on and tear is excluded. Abuse, acts of nature, accidents or commercial use voids this assurance.
Once we acquire and check out your go back, we are able to refund the credit card used for the purchase much less go back transport costs and factory re-stocking fees if relevant. We never hold your credit card information on file so that you will get hold of a call from one among our customer service experts to process your refund.
While your order arrives, make certain to investigate it to make certain which you acquired the perfect merchandise and they had been now not broken at some point of transit. If you observe damages, make certain to notice the damages with the transport motive force before you sign for it and make contact with our customer support branch right now. Although we enjoy little or no concealed damages, we advocate (for large truck ltl deliveries) that you sign the shipping receipt notating "pending inspection". If you experience concealed harm, notating this for destiny reference will assist us with your declare procedure.
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We know that on occasion it is no longer feasible to notice all discrepancies before unpacking the whole lot, lengthy after the carrier has left. In this sort of case, please touch our customer service professionals inside 14 days of shipping and they'll be happy to address the situation. Many of the products we provide are customizable, with cushions that are made-to-order. As a end result, a number of the manufacturers we promote do not be given returns of these objects (except in the case of wrong or defective items).